Author of the design essay “The best interface is no interface,” which has garnered over 200,000 page views, mentioned thousands of times on Twitter, which I lectured about in front of a room of over 1,400 South By Southwest, and is now an international lecture tour.
Currently working at a San Francisco innovation lab alongside engineers, industrial designers, and business strategists to create new products and services for Samsung that can ship within the next 18-24 months.
My work has impacted the roadmap for Samsung smartphones, wearables, backend technologies across the Samsung ecosystem, and led to the creation of new product categories that have not yet been released.
For nearly three years, I solved user experience needs for companies — ranging in size from startup to Fortune 50 — with the complete design process. I provided clients with the best of interaction and visual design, including: user research, personas, wireframes, visual language and pixel-level details.
On top of helping clients reach their goals and leap frog their competition, I was a regular author of The Cooper Journal where I published popular essays critical of the UX field like “Oops! I ruined your life!” and “Making it Suck.” I also taught a CooperU course to other design practitioners around the world, and mentored startups through the accelerator Rock Health.